Question 1

How quickly can you fix my remote problems?

Accepted Answer

We offer immediate dispatch for remote control issues. In most cases, our technicians arrive within 1-2 hours of your call. Remote problems are typically resolved on the first visit, often within 30 minutes. Our trucks are fully stocked with replacement remotes and programming equipment for all major brands.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control issues can stem from several causes: dead batteries (the most common issue), signal interference from nearby electronics or LED lights, worn remote buttons, damaged antenna on the opener unit, or the need to reprogram the remote after a power outage. Our technicians diagnose the exact cause and provide a lasting solution.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We offer flexible financing options for all new garage door installations, including our premium aluminum doors. We partner with several financing companies to provide low monthly payments, deferred interest options, and quick approval processes. Ask our team about current promotions and financing plans when you call.

Question 4

What areas do you service?

Accepted Answer

We proudly serve Medina, Akron, Wadsworth, Brunswick, Strongsville, Parma, Cleveland, Barberton, Green, Copley, Fairlawn, and all surrounding communities in Northeast Ohio. Our service area extends approximately 30 miles from our Medina location.

Question 5

Do you offer emergency garage door services?

Accepted Answer

Absolutely! We provide 24/7 emergency garage door services. Whether your door is stuck open at midnight or won't close before a storm, our emergency team is ready to help. Call our main number anytime and select the emergency option for immediate dispatch.

Question 6

What is included in your 10-year warranty?

Accepted Answer

Our comprehensive 10-year warranty covers all parts and labor on new installations. For repairs, we provide a 1-year warranty on parts and 90 days on labor. If anything we install or repair fails within the warranty period, we'll fix it at no additional cost.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for optimal performance and longevity. Regular service includes lubrication of all moving parts, safety sensor testing, spring tension adjustment, and inspection of cables, rollers, and tracks. Annual maintenance can extend your door's lifespan by years and prevent costly emergency repairs.

Frequently Asked Questions

Still have questions?

Our Services

Service Areas